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The Power of Sorry

The Power of Sorry

The Power of Sorry - What Makes a Real Apology

real apologyWhen a situation has gotten to the point where we might consider an organizational apology, we can assume a person has been hurt, relationships have been broken, and there could be legal liability. Let’s think about what an apology would look like... 

The Power of Sorry - Apologies, Legal Liability, Litigation, and the Kingdom of Heaven

apologizingWhy must organizations avoid apologizing? This is a terrific question! I love it because it gets deep into the core question of what law is supposed to do. I believe that a law is one tool to pursue wholeness, completeness, or maturity. This is a philosophy we share, because each of us uses our respective discipline to help clients move in that direction. So—a good legal advisor ... 

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