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The Power of Sorry - Apologies, Legal Liability, Litigation, and the Kingdom of Heaven

apologizingWhy must organizations avoid apologizing? This is a terrific question! I love it because it gets deep into the core question of what law is supposed to do. I believe that a law is one tool to pursue wholeness, completeness, or maturity. This is a philosophy we share, because each of us uses our respective discipline to help clients move in that direction. So—a good legal advisor ... 

Considerations for Policies as a Standard of Care

reasonable standard of careA policy not followed is worse than no policy at all. A policy tells the world what you believe is a reasonable standard of care. If you then don't follow it, you're condemned out of your own mouth. 

To Policy or Not to Policy, That Is the Question

policies and procedures debateTheresa, I got stuck in a problematic place in my leadership a number of years ago. I was concerned about staff behavior that was counter to maintaining good and complementary relationships. I wanted a policy that I could use ... 

Rituals of Missionary Consent to Risk

visiting a doctor in hard placesBrent, you are right perception makes a huge difference. You’ve brought up the idea of ritualizing this “consent” as part of the milestones of moving into missionary service. That is... 

Expectations Are Embedded in Ritualizing Milestones

missionary lifecycle ceremoniesTheresa – Clearly articulating the vision throughout the life of the missionary, and “ritualizing” it into the developmental milestones (such as a local church dedication service) creates an awareness in all the parts (the church, supporters, family, mission) of the multiple possible futures of this mission life... 

Check the Box or Build the Body? Why Legal and Psychological Care are an Important Part of the Mission

member care of missionariesBrent, sometimes your area and mine — human resources and crisis management — are seen as necessary but dull policy stuff that must be taken care of, but are boring and irrelevant to the mission. I disagree — I see healthy psychological and legal services as building up the body of Christ. Member care and crisis management should be embraced as a component of Christian community and the love that marks Christians... 

Who Needs Attorneys? I Do! Why Organizations Need Lawyers

I became a leader last century – actually, in the closing decades of the last century! Back then, and earlier, there were already lots of lawsuits amongst Christians and churches, but I was blissfully ignorant. I operated from the assumptions that I just needed to try my best and nothing bad would happen.

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