Conflict Resolution and Member Care

Can you tell when you, or a colleague, or an employee needs additional help, such as counseling? Here are a couple of ways to tell—but could they have implications in the workplace?

Often a mission wants a family to come to us for counseling, but the family doesn't want to. While we have had lots of success stories with these people who felt they were dragged to us, I have wondered about the “legality” of this push to get help…

These blogs about when and how to apologize got me thinking of the other part of this process, that of forgiveness. People frequently have a hard time knowing when to forgive. 

When a situation has gotten to the point where we might consider an organizational apology, we can assume a person has been hurt, relationships have been broken, and there could be legal liability. Let’s think about what an apology would look like... 

Why must organizations avoid apologizing? This is a terrific question! I love it because it gets deep into the core question of what law is supposed to do. I believe that a law is one tool to pursue wholeness, completeness, or maturity. This is a philosophy we share, because each of us uses our respective discipline to help clients move in that direction. So—a good legal advisor ...

I see this kind of crazy reality which says if you apologize for something, you are admitting responsibility, and you could be legally liable. Is there a way to apologize?